Money in, money out, no guessing game. By at MystBet casino you can replenish your account using Interac, Visa, Mastercard, Revolut, Neosurf, bank transfer of one of seven cryptocurrencies (all in Canadian dollars). Cards and cryptocurrencies are instant so most Myst Bet customers are playing again within a minute of cashing in. Withdrawals take 1-3 days once your account has been confirmed, limit is C$3,000 daily, C$15,000 weekly and C$37,500 monthly. No commission on either.
Topping Up Your Balance
Canadian users prefer Interac and it just makes sense. It is your bank straight through it, asks for no card details and the credit shows in the balance instantly. All other options sit alongside it in the cashier:
Interac
Visa
MasterCard
Bank Transfer
Revolut
Neosurf
Bitcoin
Ethereum
Litecoin
Bitcoin Cash
Dogecoin
Tron
Tether
C$15 on their usual payment methods and C$30 on bank transfer. Your maximum per transaction is C$7,500 but you are free to make further deposits as you see necessary. We make no deduction so depositing C$100 to your account will be credited you with that balance. The use of your bank or crypto network cost is beyond our control.
Neosurf is also worth a mention if you like pre-paid. You buy a voucher with cash, type the code in the cashier, and that’s it. No entry on the bank statement except for the shop purchase. Crypto is at the other end of the scale, where a guy who had deposited C$2,000 just wanted a way of transferring it that didn’t show up as a gambling transaction on his card issuer’s statement.
Method Processing time Minimum Deposit Fees Interac Instant C$15 None Visa Instant C$15 None MasterCard Instant C$15 None Revolut Instant C$15 None Neosurf Instant C$15 None Bank Transfer 1 to 3 business days C$30 None Bitcoin Instant after network is approved. C$20 None Ethereum Just after the acceptance of the network. C$20 None Litecoin Immediately following the network’s validation of the transaction C$15 None Bitcoin Cash Instant after network confirmation C$15 None Dogecoin Instant after network confirmation C$15 None Tron Instant after network confirmation C$15 None Tether Instant after network confirmation C$15 None
Adding Funds Step by Step
If you haven’t already done so, then log into your account and select the cashier from the top menu.
Now click on Select Deposit and choose your payment method from the following options.
Enter the sum in C$, beginning with C$15.
Apply a bonus code if you have one, or skip that field.
Confirm through your bank, card issuer or crypto wallet.
Check your balance, the funds should already be there.
All in all, it takes around 40 seconds if you have Interac or a card, a little longer for crypto while we wait for the network to verify the payment. If your deposit gets rejected, the most common reason is a Canadian bank refusing merchant transactions through credit cards. Use a debit card, Interac or Neosurf. When your money departs your account but your balance remains unchanged, contact our live chat channel with the transaction reference, the amount and the time so we can track down the payment for you. Our support service is available 24/7 and you can also contact us by email at [email protected].
Getting Your Winnings Out
The method which accepts a deposit shall also pay out. Interac, Visa, Master Card, Revolut, Neosurf, bank transfer, Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Dogecoin, Tron and Tether.
There are two parts to a MystBet cash-out. We confirm it; this is normally completed the same day. Secondly the funds are moved, this is dependant on your preference. On average crypto is returned within hours of confirmation, Interac and Revolut are normally processed by the next working day. Credit card and bank transfers are on the slower side, taking 1 – 3 business days, but depending on how slow your bank is about posting you credit, could take a little more.
Cashing out requires a minimum of C$30. Limits are C$3,000 per twenty-four hours, C$15,000 per seven days, C$37,500 per month. Cashing out larger sums will be paid in chunks over those periods, which we will facilitate automatically without the need for you to submit another request.
There is no charge to us for any payout, but we do have one requirement (from our anti-money-laundering regulations; not because we wish to be difficult): Your payout must be returned to the same payment channel that you paid-in with (up to the value of your original deposit). If the payment channel will not take cash (for example Neosurf voucher), then we will pay you by bank transfer or Interac instead.
Method Processing time Minimum Withdrawal Limits Interac 1 business day after approval. C$30 C$3,000 daily / C$15,000 weekly / C$37,500 per month Visa 1 to 3 business days C$30 C$3,000/day C$15,000/week C$37,500/month MasterCard 1 to 3 business days C$30 C$3,000 (per day) / C$ 15,000 (per week) / C$37,500 (per month) Revolut Up to 24 hours C$30 C$3,000 daily / C$15,000 weekly / C$37,500 monthly Bank Transfer 1 to 3 business days C$50 C$3,000 daily / C$15,000 weekly / C$37,500 monthly Bitcoin Up to 6 hours after approval C$30 C$3,000 daily / C$15,000 weekly / C$37,500 monthly Ethereum Up to 6 hours after approval C$30 C$3,000 daily / C$15,000 weekly / C$37,500 monthly Litecoin Up to 4 hours after approval C$30 C$3,000 daily / C$15,000 weekly / C$37,500 monthly Bitcoin Cash Up to 4 hours after approval C$30 C$3,000 daily / C$15,000 weekly / C$37,500 monthly Dogecoin Up to 4 hours after approval C$30 C$3,000 daily / C$15,000 weekly / C$37,500 monthly Tron Up to 2 hours after approval C$30 C$3,000 a day / C$15,000 a week / C$37,500 a month. Tether As soon as 2 hours after approval C$30 $3,000/day / $15,000/week / $37,500/month.
Requesting a Payout
Open the cashier and switch to the Withdraw tab.
Select where the money should go, keeping the same-method rule in mind.
Enter an amount of at least C$30, within your daily limit.
Add the destination details, such as your email for Interac or your wallet address for crypto.
Follow him/her and wait for a request to display pending in your Tx history.
Get approval first and be ready for a payment network.
A Tether or Tron Payout on a Tuesday morning would generally be in your wallet by Tuesday late afternoon, an Interac request on a Friday night would normally show as being in your wallet on Monday as Canadian banks do not bank on week-ends. Card payouts are the slowest as before the transaction shows in your statement your bank issuer needs to clear the transaction.
Checking Your Details Before Releasing Payment
We give you a check for identity after you have cashed out for the first time. It stops stolen cards from being used and fake profiles. So you will be prepared if anyone tries to gain access to your account.
A student will generally need three things, photo government issued identification (think passport, provincial ID, or drivers license), a recent proof of address (bill from the past three months, lease, bank statement), and proof of payment (screenshot of the card with the middle few digits blurred out or the image of the wallet or account used.)
Upload these documents to the Verification category located in your profile. Cell phone images are acceptable as long as all 4 sides are visible and no part of the image is blurry. Most images are verified within 24hours, much quicker on largely dormant servers (we’ll specify which is unreadable and should help you get it reuploaded swiftly). You’re verified, you are free to proceed (future withdrawal requests will go through immediately).
Keeping Your Money and Data Safe
Every page where money or personal details move runs over an encrypted connection. Card numbers are handled by our payment processors and tokenised, so the full number never sits in our systems for staff to look at.
Automated monitoring keeps an eye on transactions all the time. If one of your payout requests suddenly goes to a wallet you have never used before, or one of your deposits comes from a country miles away from your registered address, it will be held back for manual examination. It sometimes delays a genuine player a couple of hours, and we prefer it this way to the other.
Regarding responsible gaming, your account management features enable you to create a deposit limit by week, day or month. Just select an amount which is in line with your budget, say C$200 a month, or whatever, and all deposit requests will be refused if they exceed this figure by the cashier system. Loss limits and session reminders work on the same principle, however raising or lowering the loss limit has a wait of 24 hours before the change takes effect and urgent alterations will be credited immediately. You can also cause a temporary lock-down of your account should you require a period of cooling-off or self-exclusion time. For Canadian players looking to find assistance away from the site, ConnexOntario and your provincial problem gambling helpline can be reached for free. These resources are professional and operate on a confidential basis.
Is it possible to make deposits and withdrawals through Interac
Yes, and this is also very much the favorite in Canada. Deposit via Interac credit is C$15 and instant, and withdrawals are reversed the same way, generally received on the next business day after we process in Canadian dollars which we settle with Interac. You will need your online banking email address for the withdrawal side. Requests over the weekend are held until Monday as Canadian banks do not settle on Saturdays or Sundays.
Am I being charged for my deposit and withdrawal at MystBet?
We don’t charge neither outgoing nor incoming side fees, whichever method. For C$500 payout request for example means C$500 will be sent to your side from us. Your bank, your card issuer, or other crypto network could apply a fee on their side, bitcoin or other crypto minerfee could see tremendous variations depending on the saturation of the transfer traffic. Those additional fees being part of the network, not in our hands to waive them.
Is there a reason why my first payout could be late?
Verification runs with your initial request. When your ID, proof of address and payment details are approved, that requirement drops off for all subsequent cashouts. Depositing documents immediately after registering, rather than waiting until the player has a payout, can sometimes mean that the first payout clears as quickly as the tenth.
What if I win more than the daily cap?
If your balance exceeds C$3,000, monies can be released gradually. We would pay the maximum allowable, then the next day again the maximum allowable, provided the weekly limit (C$15,000) and monthly C$37,500 limit are not exceeded. There is no need to request this on a daily basis as it is a regular scheduled process. You are able to track this in your transaction history.
I bought a Neosurf, where will the money go when I withdraw it
As neosurf is one-way there is no way to send funds back to you. We will pay you via Interac or bank transfer, and will request a copy of an ID and a bank statement or voided cheque with your account details on it. In the same way, this is also the case for any prepaid route that is not receivable.
What is the process to establish a deposit ceiling on my account
Visit the responsible gaming area of your profile and select a daily, weekly or monthly ceiling in C$. If you want to lower a limit, it will be implemented immediately. If you want to raise a limit, you will have to wait 24 hours for the decision to be taken, mindfully, so that it doesn’t take place in a session. The cooling-off and self-exclusion options live under the same place and customer support can implement any of them for you through live chat if you’d prefer to let them do it.
